Remember that old saying, “waste not, want not”? It can apply to telecom. In this case, it’s referring to processing all of your call detail records (yes, even local ones). You shouldn’t throw call detail records out prior to running a billing, and here’s why: Ensuring Traffic Study Accuracy: There isn’t really a need to print local
There isn’t any need to be as verbose as Dickens, I suppose. But, due to the nuances of how voice products are billed, the “tale” (comparison) of two invoices with identical services can be quite different. Here’s a real example: two subscribers have the same service offerings and they are both located in the same
If you don’t have customer payment portals, it’s time to get on board! Customers expect to see one on your website. The days of offering only a contact email or customer service phone number to call for payment are long gone. Your company isn’t meeting client expectations as a service provider without any form of
Want a great way to generate new business and gain accounts from referrals? Start with implementing affinity programs with associations and nonprofits in your community. Strategy 1: Build a commission program based on “cause marketing.” According to one study 61% of people ages 35-53 will pay more for a product if they know some of the proceeds go
Remember that old saying, “waste not, want not”? It can apply to telecom. In this case, it’s referring to processing all of your call detail records (yes, even local ones). You shouldn’t throw call detail records out prior to running a billing, and here’s why: Ensuring Traffic Study Accuracy: There isn’t really a need to print local
There isn’t any need to be as verbose as Dickens, I suppose. But, due to the nuances of how voice products are billed, the “tale” (comparison) of two invoices with identical services can be quite different. Here’s a real example: two subscribers have the same service offerings and they are both located in the same
If you don’t have customer payment portals, it’s time to get on board! Customers expect to see one on your website. The days of offering only a contact email or customer service phone number to call for payment are long gone. Your company isn’t meeting client expectations as a service provider without any form of
Want a great way to generate new business and gain accounts from referrals? Start with implementing affinity programs with associations and nonprofits in your community. Strategy 1: Build a commission program based on “cause marketing.” According to one study 61% of people ages 35-53 will pay more for a product if they know some of the proceeds go
