Sandy Beaches Software

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Operations Team Member

Sandy Beaches Software provides billing and customer care solutions that help ensure both growth and profitability to telecommunications companies nationwide. Since 1990 SBS’ technical focus and superior customer service has helped to maintain our sterling reputation within the telecom industry. This focus allows us to anticipate customer’s billing needs as they continue to offer new products in a rapidly changing industry.

This is an opportunity to work in a team environment with enthusiastic and knowledgeable professionals who provide accurate and timely billing for growing telecommunications companies. As an operations staff member, you provide core services to our clients, build our image within the industry, and play an important role in the continued success of our company. Experience in a similar IT setting and/or a Degree in MIS or Computer Science preferred. Rapid advancement to middle management is a strong possibility for the right individual.                                                                   Candidates should possess:

  •      Intense attention to detail; accuracy is our livelihood
  •      Professionalism and a solid work ethic
  •      Good communication skills
  •      Patience
  •      Multi-tasking Ability
  •      Technical problem-solving skill set
  •      Relational database knowledge (SQL)
  •      Telecommunications experience a plus

Other knowledge that would be a plus

  • MS-SQL Server querying
  • AWS, Other basic network knowledge

Responsibilities Include:

  • Performing technical support for clients
  • Running billing cycles and tax reports
  • Monitoring program execution
  • Auditing customer data
  • Assisting with system testing
  • Processing daily call records
  • Updating & Maintaining Knowledgebase                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  Benefits : 401K Match, Health, Dental, Vision, as well as Profit Sharing Bonuses                                                                                                                                                                                                                     No Recruiters Please
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