TESTIMONIALS
“Sandy Beaches software platform can only be described as masterfully crafted. Ten years ago we had the good fortune of meeting Jeff Lytle and Sandy Beaches Software, since that time our customers have been extremely happy with their billing. Our staff often comments on the ease of use the platform provides and the endless features and flexible functionality of the software.
Jeff’s relentless pursuit of superior quality makes this software platform a 'must have' for every telecom company that wants to deliver exceptional service. The multitude of features you get with his system will give you a greater BANG for your BUCK. In addition to the high quality product you receive, you also get a highly knowledgeable, friendly, and an experienced support staff ready to assist and resolve any questions or concerns you may have. We highly recommend Jeff Lytle and Sandy Beaches Software!”
Tony R.CEO
“We think of Sandy Beaches as our Billing Department. Their software is excellent, support staff is world class, the owner and founder has highest integrity and knowledge. Their software is better than most of the apps on your laptop or tablet. It’s extremely intuitive, and every bit of data you ever need is easy to get. Their programmers anticipate your every need. The program calculates all taxes, fees, surcharges, etc. (everything necessary from CDR to bill) from set up to billing. It’s easy to enter customers. The bills look great, they’re always on time, along with every report you could want -queries and custom reports to your heart’s desire. Although, I still can’t do an SQL query and it doesn’t matter because this software is much easier to operate, than say, QuickBooks or even MS Excel. But it outperforms the portal of some of the massive, wholesale carriers.
16 years, no complaints from us, we always knew we could turn to them. They bridged us through a devastating lightning strike when our triple back-up systems let us down. We called Sandy Beaches customer service frequently in the early years. We’ve worked with them on a weekly basis every year since. We never had a problem they could not solve. I can’t say that about too many other providers of anything. We attribute our longevity in large part to the efficiency, ease of use, professionalism and just plain wonderfulness of the software and the staff maintaining it for us.”
Coral J.VP of Operations
“The Sandy Beaches Customer Support is really good. Their promptness in support responses has enabled our relationship to proceed smoothly. They have a knowledgeable and helpful staff that goes above and beyond to resolve any issues. Even if we have a question during a night or weekend, they are typically there to assist us. In addition, the Sandy Beaches tech team always assists us with integrating our internal business software with their software.
Another major advantage is that software and data is in one folder making it easy to back-up the entire software package and the data at any time. We’ve been using Sandy Beaches for close to 15 years and we look forward to using Sandy Beaches for many, many more years!”
Mark S.Billing Director
“The willingness of the folks at Sandy Beaches to accommodate almost every reasonable request. I can’t say enough about the superior customer support they offer. And of course, the system works like a charm. Sandy Beaches has a great system. A great system starts with even better people. Sandy Beaches has some of the most talented telecom billing folks in the industry.
I initially started using Sandy Beaches due to a quick internal handoff. Looking back it was a case of 'I didn’t know, what I didn’t know'. Now working with the system for almost three years, I have discovered many new features that I didn’t even know existed within the program’s robust infrastructure. I contribute one main source for 'discovering' those beneficial new functions – the support folks at SBS. The entire staff, especially our account manager, has been nothing short of exceptional. My life is much easier knowing that I have someone to call for assistance with what seems like daily requests for reporting, maintenance, and enhancements.
The system and the staff have never let us down. All in all, it has been a reliable, flexible, and cost effective telecom billing platform. I encourage any company looking for a great system, supported by great people, to look no further than Sandy Beaches. Keep it strong SBS!”
Jeff B.VP of Finance
“As users of the system for the past 10 years, we can attest to the unparalleled support received from Sandy Beaches Software staff. Their dedication to their clientele shines through individualized attention and constant availability. Starting as a young telecommunications company using their platform, we have seen firsthand the ways that the product has allowed our business to grow and expand.
It is clear that the Sandy Beaches team truly listens to their clients and improves the system’s functionality based on valued feedback. The monthly minimums were very reasonable and affordable as a startup. The pricing is straightforward and has been consistent. We’ve never experienced contract shock.”
Erik. KCEO
“I have been using Sandy Beaches as my billing partner for over a decade. This software makes my monthly billing and account management easy. Uploading/downloading of data is seamless and whenever my team has a question, Sandy Beaches is right there to assist. I definitely recommend them.”
Patrick M.CEO
"As a long-term client, I can testify that customer service is where Sandy Beaches Software distinguishes itself against the competition. They take pride in their billing platform and assisting customers in a professional and highly competent manner. The billing software is backed by professionals, it is very user-friendly, and given the rich feature set it is very cost effective. The tax features, management dashboard, and reporting options are all excellent. In my 28 years of telecom billing experience I can confidently say that Sandy Beaches is the best in the industry, and it's backed with an amazing and highly talented staff. If you're looking for a billing solution, look no further!"
Cheryl L.VP of Operations
"You've got a great team and we're happy to be one of your customers."
Nick R.Billing Manager
"It's not just the software you buy that's important, it's the team of people standing behind that make the real difference! The staff at Sandy Beaches are highly competent and responsive."
Kevin R.President
"We have been extremely pleased with this product and their entire company. They are very friendly and knowledgeable. This product is very easy to use, any time we have had questions they are quick to respond and their support team is fantastic to work with."
NicoleOwner
"Sandy Beaches Software is a great company to work with. We have been able to customize everything to meet our needs."
Diane D.Accounting Manager
"I would not trust our Company’s billing with anyone else. As a CLEC we started using Sandy Beaches Software over 7 years ago. I did not realize back then how much value Jeff Lytle and his company would provide us. I would like to say that I chose Sandy Beaches because of our expert knowledge. However, the truth is that I had no idea at the time I had just tapped into a person and a company with so much knowledge. They pay close attention to our billing each month and leverage their 30 years of telecom and governmental regulations knowledge to help us accomplish our goals and keep us competitive in the industry. Their software is modern and has all the security, scalability and flexibility that we need. When we have a question or issue both Jeff and his staff answer our calls and resolve the issue quickly and always to our satisfaction. I could not be more eager to recommend Sandy Beaches Software."
Lee B.CEO
"I have used Sandy Beaches for years, and they are the most flexible cost effective. The staff is extremely friendly and welcoming. Jeff and the team come highly recommended by me. I have nearly 40 years of Telecom experience, and know far well the pitfalls of billing and collections and the benefits of having a system that works and a Company that works with you just as well."
Paul B.President
"Telecom specific billing is complicated on its own, but it does not have to be. Migrating from an existing billing engine to a new one presents its own challenges especially when migrating all historical data and making sure everything adds up. The team at Sandy Beaches made the entire migration process a breeze! Sandy Beaches kept in constant contact with us along every step of the migration process to make sure we were all on the same page and aware of each step of the migration process. The attention to detail that Jeff Lytle and his team provide, gave us the utmost confidence that they are up to the task and earned our trust to build a long relationship together. If attention to detail, fast response, and the ability to migrate all your historical data and maintain accurate billing and taxation is what you require, then Sandy Beaches is your answer!"
Thomas L.CEO