Resources
Do Any VoIP Providers Properly Apply 911 Fees?
Sandy Beaches Software provides a free telephone invoice audit to some potential telecom clients. SBS had a prospect and an active client tell me SBS was incorrectly applying 911 fees. The first telco stated that all 911 calls are out-pulsed from the same number and therefore, only one 911 fee needed to be applied on an invoice.
Demystifying De Minimus Status
Understanding complex tax rules like “De Minimis” can be challenging, but it’s essential for tax compliance and optimizing financial strategies. This video, sponsored by Cloud Voice Alliance, is designed to demystify the concept and provide clear explanations, practical examples, and expert insights to help you grasp its significance and applications. Whether you’re a business owner, accountant,
Technology Reseller News Interviews SBS President about the Universal Service Fund
Technology Reseller News features an interesting podcast interview with Jeff Lytle, diving into the complexities of the Universal Service Fund (USF). Jeff provides valuable insights into how the USF impacts telecommunications and the challenges it faces in today’s rapidly evolving tech landscape. Don’t miss this essential listen for anyone in telecom or tech!
Achieve Telecom Compliance Harmony with SBS
Hear Jeff Lytle (founder and president, Sandy Beaches Software) and Thomas Forte (president, Red Jacket Solutions) on this CV TV interview where they discuss the symphony of billing tax and compliance. This brief interview was recorded at CVxEXPO24 in Scottsdale, Arizona in November.
IntegriTIP Tuesday: Custom Fees
Custom fees are a helpful way to improve your bottom line. The fees are allowable as a recovery mechanism for costs associated with doing business, but there are some compliance items to keep in mind. The fees need to be easily referenced and explained in your terms and conditions and/or tariff. Some examples are companies providing
How “Correct” is Your Billing?
Most tasks can be completed with varying degrees of correctness. What’s correct for one person or company or individual may be completely wrong for another. For example, pictured are two 1958 Chevrolet Impala convertibles. One is completely original, as it would have sat on the showroom floor, the other is customized. As far as we
Strengthening Data Security
PCI Compliance & Tokenization for Card Data The telecommunications industry has evolved into a critical hub for processing payments and handling sensitive customer data. With this prominence comes an increased responsibility to ensure data security, especially when it comes to payment card information. The Telecom Industry’s Unique Data Challenge Telecom companies are at the intersection
The Importance of CPNI Compliance
According to the FCC, “Each year, all telecommunications employees who have access to consumer data must undergo CPNI training to ensure they properly handle the information they have at their disposal.” But what exactly does that entail? The FCC explains it like this: “Customer proprietary network information (CPNI) is the data collected by telecommunications companies regarding a consumer’s telephone
Assessing 911 Fees – The Right Way
Roger Schneider, owner of Expert Discovery, LLC in Huntsville, Alabama, has helped emergency responders around the country recover millions of dollars, according to Fortune Magazine. Schneider became interested in the Huntsville and Madison County 911 systems when a BellSouth sales representative reviewed his business phone bill and discovered that his business was paying 911 fees
Tax Exemption Caveats
Managing telecommunications tax and regulatory fee exemptions is complex because communications services are subject to a broad range of federal, state, and local taxes, fees, and surcharges. Subscribers are seldom exempt from everything – and if they are exempt from everything, multiple exemption certificates would most likely be required. Additionally, tax exemptions may have differing
Our People Make the Difference
Our People Make the Difference “The willingness of the folks at Sandy Beaches to accommodate almost every reasonable request. I can’t say enough about the superior customer support they offer. And of course, the system works like a charm.” That’s a quote from one of our many satisfied customers. Here at Sandy Beaches Software, our staff is our
QuickBooks® in Telecom Billing
Telecom businesses rely heavily on compliance with regulatory standards, efficient call tracking, and accurate invoicing. However, the popular accounting software QuickBooks® fails to meet the specific requirements set forth by the FCC and this can cause trouble for telecom providers who use it to generate subscriber invoices. From the absence of FCC Truth-in-Billing compliance to the complex taxation of