Resources

The ImPORTance of PORTals
If you don’t have customer payment portals, it’s time to get on board! Customers expect to see one on your website. The days of offering only a contact email or customer service phone number to call for payment are long gone. Your company isn’t meeting client expectations as a service provider without any form of

Affinity Marketing
Want a great way to generate new business and gain accounts from referrals? Start with implementing affinity programs with associations and nonprofits in your community. Strategy 1: Build a commission program based on “cause marketing.” According to one study 61% of people ages 35-53 will pay more for a product if they know some of the proceeds go

Channel Vision Magazine Interviews SBS President Jeff Lytle
CV TV welcomes Jeff Lytle, the Founder and President of Sandy Beaches Software. Check it out as Lytle discusses the extensive software billing platform, SBS’ work with startups, what makes it unique, and his own observations from 30 years in the industry.
Q1 2022 PROJECTED FUSF RATE
The proposed first quarter 2022 Universal Service Fund contribution rate is 25.2%. It was announced by the FCC on December 13, 2021. The full FCC Public Notice (DA 21-1550) is available here:https://docs.fcc.gov/public/attachments/DA-21-1550A1.pdf

Do Any VoIP Providers Properly Apply 911 Fees?
Sandy Beaches Software provides a free telephone invoice audit to some potential telecom clients. SBS had a prospect and an active client tell me SBS was incorrectly applying 911 fees. The first telco stated that all 911 calls are out-pulsed from the same number and therefore, only one 911 fee needed to be applied on an invoice.

Demystifying De Minimus Status
Understanding complex tax rules like “De Minimis” can be challenging, but it’s essential for tax compliance and optimizing financial strategies. This video, sponsored by Cloud Voice Alliance, is designed to demystify the concept and provide clear explanations, practical examples, and expert insights to help you grasp its significance and applications. Whether you’re a business owner, accountant,

Technology Reseller News Interviews SBS President about the Universal Service Fund
Technology Reseller News features an interesting podcast interview with Jeff Lytle, diving into the complexities of the Universal Service Fund (USF). Jeff provides valuable insights into how the USF impacts telecommunications and the challenges it faces in today’s rapidly evolving tech landscape. Don’t miss this essential listen for anyone in telecom or tech!

Achieve Telecom Compliance Harmony with SBS
Hear Jeff Lytle (founder and president, Sandy Beaches Software) and Thomas Forte (president, Red Jacket Solutions) on this CV TV interview where they discuss the symphony of billing tax and compliance. This brief interview was recorded at CVxEXPO24 in Scottsdale, Arizona in November.

IntegriTIP Tuesday: Custom Fees
Custom fees are a helpful way to improve your bottom line. The fees are allowable as a recovery mechanism for costs associated with doing business, but there are some compliance items to keep in mind. The fees need to be easily referenced and explained in your terms and conditions and/or tariff. Some examples are companies providing

How “Correct” is Your Billing?
Most tasks can be completed with varying degrees of correctness. What’s correct for one person or company or individual may be completely wrong for another. For example, pictured are two 1958 Chevrolet Impala convertibles. One is completely original, as it would have sat on the showroom floor, the other is customized. As far as we